Trash. If you do not agree with these terms, then do not use our website and/or services. REBUTTAL BOX This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. And the best part of all, documents in their CrowdSourced Library are FREE. I was told the truck "was in the shop" to get a sun roof motor replaced. "Walii"!!!! The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. Life's too short, are keep it up and yours will. Consumers love to do business with someone that can admit mistakes and state how they made improvements. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Specialties: High End Used Car Sales. Closed | Opens at 10:00 AM. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. who took it far and beyond to make sure I left satisfied. That's the way you make sales and retain satisfied customers!!!!! Two weeks after Merlex asked us to PAY $4500 down and sign on the dotted linw. A dealership's rating is based on all of their reviews, with more weight given to recent reviews. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Property / Condominium Managment - Real Estate, Matthew Paul Lee - World Wide Consulting Group Matt Lee TAKE YOUR MONEY AND DO NOT PERFORM Singapore 10 Marina Blvd, Sports car international Vehicle purchase Lynnwood Washington, Neptune Auto Transport LLC - Ibrahim Salah - Thief - Fraud - Scammer - Very Unprofessional DAMAGE - DAMAGE - DAMAGE - NEVER PAID FOR DAMAGE Brooklyn New York, American Automobile Association (AAA) AAA Motor Club Sh*t company Dearborn Michigan, GABE NORZAGARAY / AMERICAN GROUP LLC FILED FALSE FREIGHT GUARD REPORT CHANDLER AZ, Fresh Local & Wild Ltd Ellena Ward Ellie Ward Ellie Batiste Ellena Batiste Ted Ward Edward Ward Edward Pickering Ted Pickering Staff, Suppliers and Local Artists left unpaid. Sales: (703) 685-9312. Cancellation and Refund Policy, Privacy Policy, and before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. Price of the car is $14,966. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Merlex gave me a great experience. Choose a car and the dealer will bring it to you for a no-obligation test drive. Browse Lexus IS 250 vehicles in Centreville, VA for sale on Cars.com, with prices under $99,999. The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Unlawful and unprofessional. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! We purchased a car from MERLEX 2 Weeks ago! There is no any information about the financing by Pentagon Credit Union. We offer: Who is ED Magedson - Founder, Ripoff Report. Wasted a trip out to Arlington. 7. :$6K . Called in. I called "Mike" again to complain - was told in so many words "too bad we can do that" to which I responded that there are laws against this sort of bait and switch. WOW that's great service, I expected a ride not to be taken for a ride. Merlex Auto Group. Overview Reviews (235) Inventory (150) price inspection communication buying experience scam professional truck unprofessional. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. BBB is here to help. This is the best way to manage and repair your business reputation. You will be sorry. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. BBB Business Profiles are subject to change at any time. Check reviews anywhere about this place! 235 Reviews. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Very informative. All business will get complaints. When I told MIke it was his car and he should have the vin right there, he mumbled something incoherent and then hung up on me. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. Research, browse, save, and share from 21 IS 250 models in Centreville, VA. Than hung up on me. Consumers want to see how a business took care of business. We left negative reviews of our experience. Completely Dishonest and Fraudulent!!! Corporate Advocacy Program: How to repair your business reputation. We're sorry that the vehicle you were interested in was sold from the moment you first inquired to the moment you showed up at our store. Sadly, the first salesperson advised me that the vehicle was sold the next day. He said, he cant. I guess I was supposed to do HIS job for him. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! I would love to see how they are booking their vehicles to the bank. This business is unclaimed. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Salesperson Zaki Hairat drove the new car to my house. Another car stalled out and wouldn't restart within 50 feet of the lot. Who's crazy enough to start this website? Dont sign the sold as is be careful! Write a review. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Corporate Advocacy Program: How to repair your business reputation. Directions. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. The sals person was nice but this dealership runs some kind of scam. Merlex Auto Group. This was the most stressful experience I've ever had buying a car. They did not have the car I requested online available. Merlex Auto Group is open Mon, Tue, Wed, Thu, Fri, Sat. The car I made an appointment to see and drove 90 minutes for was not on the lot. I had a wonderful experience purchasing my used vehicle. Got in contact with Julian shortly after the price dropped. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. I submitted an application to police. Job closed due to COVID so I hardly drove car after that fixed! He should not only have the vin immediately in front of him, but he should also have a list of the options so they could book it out correctly for the bank. Estimated amount consumers saved since 1997: $15,590,010,907. This is IMPORTANT! Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Dealt with Jason and Walter. Serving the greater Arlington, VA area, our full lineup of quality previously owned vehicles means that you can find what you are looking for at Merlex . strict standards for business conduct. Arlington, VA 22201. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. All business will get complaints. 2 months ago. Save. The manager Walter prepared Purchase Documents set. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. A police officer agreed to call to dealership MerlexAutoGroup and ask to provide me with Bill of Sale at least. Ass Fks, Stay Away! You never know. Verify to immediately update business information, respond to reviews, and more! 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. I Talked with a sales person who handed me the set of keys and walked away. Why Ripoff Report will not release author information! Called/ texted Merlex to inform them and see what they can do. Merlex Auto Group's headquarters are located at 1105 N Glebe Rd, Arlington, Virginia, 22201, United States What is Merlex Auto Group's phone number? I have been in sales for over 49+ years, and I KNOW the importance of following-up and following through!!!! Great deal, I thought. Specialties: High End Used Car Sales. This rating includes all dealership reviews, with more weight given to recent reviews. Well guide you through the process. I was contacted, via e-mail once, and once only!!!! its only been two weeks and he has proof he put down what you asked for.". FRAUD ALERT:. Search job openings at Unique Auto Import. 235 Reviews. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! There was a problem with your loan.". 1 mile away. See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. (703) 214-3598. Abundance Media Group AMG Abundance Media Group is a fraud and corrupt agency. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. In response, our dealers have expanded the ways you can shop for a new or used car without leaving the safety and comfort of your home. "Mike" told me that they no longer wanted to do business with me. 1105 N Glebe Rd Arlington, VA 22201. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Purchased 2015 ******** **** ***** July13 2020 during COVID. 5. I contacted Capital One to look into this loan! Finally, one place to get all the court documents we need. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. they are not trustworthy! Consumers love to do business with someone that can admit mistakes and state how they made improvements. Bought a range rover. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Was sold a car with a bad engine! Copyright 1997-2023 Ripoff Report. #1 Luxury Auto Dealer in the Washington, DC Area! Merlex Auto Group Sales Position. The Merlex Auto Group Way. I said I want to return car. I decided to go back and read some of the reviews more closely. 1. if you can, stay away from these frauds! DO NOT PURCHASE A CAR FROM HERE! The manager of Ally financial said that I should pay, otherwise they will apply a late fee. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! I have no idea who it is. Mike seemed to have no recollection of our earlier conversation and the only thing he knew about the car was, "it's still here." On Monday 6/21/21 I made an appointment with "Mike" for a test drive for Wednesday at 1pm 6/23/21. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. co workers were fun and easy to get along with. 5 hours later I received a random text from a different sales rep asking how my test drive went. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! 30 minutes later the sales person asked for an additional minor piece of information. I was looking for a pre owned vehicle with low mileage. Will definitely be back in the future.