150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. If you cant get through at the council, try Mayor Perrys work number, at Carlton Building Plastics: 020 8665 1221, The council says, The majority of payments have now been completed a small number of account-holders will be contacted directly for further verification checks.. The councils online form should take around 10 minutes to complete. If you are contacted in this way, it is going to be a scam. Of course nobody is asking what happens if you pay extra for energy via a PAYG meter and youre so poor you dont pay council tax, so you dont qualify for the energy rebate. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. Applications for the scheme are now closed. It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. Simples (sorry Meerkats) ya place on every direct debit account rebate credit 150 in any particular month programming the system to take 150 less from each account. Manage your Council Tax online You can check your balance, instalments, payments and view bills online 24 hours a day. Where this is the case and an Energy Rebate payment has been made, an automatic top up of 50 will be paid to the account the first rebate payment was made or applied to the council tax account. Which seems at odds with reality. Council Tax, get money off your bill The Penn report 2023 . But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. If you are emailing us with your change of date then include your name, account number and preferred date. Are IT illiterate Other ways to contact us. At conservative gathering, Trump is still the favourite. Because nobody cares. Find out about Council Tax, how much it is, and how the money is spent. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government. The messages may come from both the council and their form provider GrantApproval. Given the duality of approaches, the council is also having to issue a warning to residents to beware of scammers. Plans to increase council tax in Croydon by 15% have been approved by the government. The BBC is not responsible for the content of external sites. Sign in or Register a new account to join the discussion. Births, deaths, marriages and citizenship, support for energy bills and the cost of living. The deadline for all payments to be made is August 31. 5. We are committed to making our website accessible to all visitors. 8. In February, the government announced that households in England in Council Tax Bands A to D would get a 150 lump sum to help with the rising cost of energy bills. In the event of an emergency, the 020 8604 7124 hotline remains available. Payment line:0345 300 0614 (option 3) You can change your cookie settings at any time. Does the council ever conduct verification checks when receiving the monthly Council Tax payments from these accounts each month? Croydon Council Tax team Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. For queries . Service temporarily unavailable. Viridor burned it as excess plastic not for landfill. Croydons Street Champions cleared 8627 bags of litter in 2022 thank you to our volunteers! In less than a month, Croydon Council was issuing their dissatisfied customer with a legal notice for non-payment of Council Tax. You said, we did Thank you to everyone. The Conservative-led authority has 34 seats, the same as Labour while the Green Party has two and the Lib Dems have one. Get in touch with us online, by phone or in person. Dont include personal or financial information like your National Insurance number or credit card details. Opposition councillors at Croydon LBC are confident they can block the leadership's first set of budget proposals, which are expect to include plans to raise council tax by 15%. Within the texts we use the URL textm.co this is a genuine communication from Croydon Council. United Kingdom, NEW Help improve this site by Payment line: 0345 300 0614 (option 3) Croydon residents are reminded to be aware of council tax rebate scams. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Police drugs raid closes High Street and roads in town centre, Croydon slow to act over 150 Council Tax energy rebates, This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the government, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. . We are committed to making our website accessible to all visitors. So there cant be a shortage of money. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Bernard Weatherill House 8 Mint Walk Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. If you would like this information in a different format, contact CTSconsultation@croydon.gov.uk. The government said: "Given the exceptional circumstance in these councils and unprecedented scale of financial deficits in each council, the government has agreed to the requests. We recognise that those on the lowest income may need more support than the 150 being made available from the Energy Rebate scheme. Where to find us. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Croydon's opposition aims to block 15% council tax rise | Local Government Chronicle (LGC) EMAP Publishing Limited Company number 7880758 (England & Wales) Registered address: 10th Floor, Southern House, Wellesley Grove, Croydon, CR0 1XG We use cookies to personalize and improve your experience on our site. This is because will have already had a 150 payment through the Household Support Fund. Call us. What's the least amount of exercise we can get away with? For example, card cash accounts, post office accounts and most savings accounts will not. If you wish to simply change the date of your Direct Debit, contact us. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. I just received an e-mail from these incompetent fools otherwise known as Croydon Council below. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. Check with your provider first before proceeding. How much is your council tax increasing by? Following the Council meeting on Wednesday night I have received a . From: Valuation. For example, choose the 1st, 5th, 15th or 25th of the month for payment. Enter your: Fields marked with an asterisk ( *) must be completed: Penalty Charge Notice (PCN) Number: *. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. Extra help for residents through new council tax support scheme. Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Croydon CR0 1EA : the councils website today. You can check your balance, instalments, payments and view bills online 24 hours a day. Sometimes we may call or text you. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Of course it does not. The payment from the government is intended to defray rapidly rising fuel costs, and is a one-off refund, not a loan, and therefore does not need to be repaid. In the event of an emergency, the 020 8604 7124 hotline remains available. If you are exempt from paying full Council Tax due to your property or status or because you get full benefit, then you can still get the rebate. With increasing numbers of residents choosing to access services and conduct business with the council online, a change of opening hours for the Bernard Weatherill House customer contact centre is being introduced. 3. Ah that is unless you 4. CR12345678). If you choose to pay your council tax by Direct Debit you can have a choice of 4 dates to suit you. Fastest way to get help is online. Show "In line with their requests, Thurrock and Slough will be able to raise council tax by an additional 5% above referendum principles applied to other councils, and Croydon will be able to raise an additional 10%.". Visit our, Croydons opposition aims to block 15% council tax rise, Croydon opposition blocks first set of budget proposals, Government minded to agree 600m bailout for Thurrock, Abdool Kara: What the local government finance system could look like in 2030, Minister: No wholesale reform to council tax in this parliament, City to appoint fourth finance chief in a year, Dont miss your latest monthly issue of LGC, Homes for Ukraine: It was unclear where to turn to for help, Pam Smith: We cannot ignore the need to invest in housing, Council tax tracker: Never a decision we take lightly, Idea Exchange: Our new service has transformed recycling and cut refuse, Roundtable: Freeing councils to control their digital destinies, Integrated care boards told to cut running costs by 30%, York and North Yorkshire to press ahead with devolution deal, Former Tower Hamlets interim chief appointed interim chief again, Cumbria reorganisation: Were going through a profound change, whether we like it or not, Governments mannequin challenge is costing social care dear, LGC Net Zero Webinar Series: Net Zero Goals and National Policy: Collaboration on the Ground, How councils can move to a circular economy, WEBINAR: How to speed up electric vehicle charging roll out to reduce emissions, Roundtable: Talking tough on social value, WEBINAR: How councils are using CRM to support residents with the cost of living emergency, Key Cities the local engine room for the national economic recovery, Assistant Director Customer Services and IT, Assistant Director Corporate and Financial Services (Deputy S.151). The revised opening hours are complemented by the wealth of useful information to be found on the councils website at www.croydon.gov.uk and residents can sign up to My Account at www.croydon.gov.uk/myaccount which they can use to: Opening a My Account is quick and easy. The council says it has been processing rebates for residents who pay by direct debit since the beginning of April, paying out over 7.3million. How to register for my online account You can register at www.croydon.gov.uk/myaccount . Council Tax team, Croydon Council If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. You should never give out your bank details by phone or by text. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. Call us Lines are open Monday to Friday 9am to 4pm. read the terms and conditions, and tick the agreement box; activate the account by clicking on the link contained in the email that will have been sent to them. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. You can also choose to wait until September to receive the rebate in this way. any other taxes or HMRC services You can also get help with signing in and using HMRC online services, for example if you've lost your user ID, password or activation code. Have a Cash flow crisis Media resources & contact; Croydon Observatory; Home-Newsroom 2022-01-08T12 . Contact us. You will need your council tax account reference number for the bill you want to pay, if you know it. Croyctax@croydon.gov.uk. Please i need help. But as Inside Croydon has reported, there are still many . NEW Help improve this site by You can choose whether you want to have the rebate paid into your bank account, receive a Post Office voucher to exchange for cash, or use the rebate to reduce your council tax bill. The second part allows you to make a claim. giving feedback Visit the government's website for more information about support for energy bills and the cost of living. giving feedback One-on-one help in signing up is available at borough libraries, in Access Croydon or by calling the contact centre on 020 8726 6000. Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". Are Marie Antionette and forgot to pay the baker C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. Please note that these messages may come from both the council and our form provider GrantApproval. NEW Help improve this site by Vehicle Registration Number: * Please enter without space (eg. But on May 30, the council invited residents to complete an online form to receive their rebate payment. pic.twitter.com/5PFiLmGWCv. 9 Some other shitty excuse Further details will be. London's precept to add nearly 40 to average bills, as Mayor Perry asks government permission for increase of at least 10% for Croydon's Council Tax, reports WALTER CRONXITE, political editor After 12 years of Tory austerity, the . The promise was readily broken, as in some cases it took council officials as much as six months to process the payments, causing financial hardship to many and seeing some traders go out of business altogether. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts, the council says. Thank. Its impossible to contact the council tax mob as well If you did not receive an energy rebate payment, our discretionary payment will be made directly to your Council Tax account. Croydon Council | 11,570 followers on LinkedIn. 2. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Done nothing: Mayor Jason Perry has yet to extend the operating hours of the councils contact centre. Based in Croydon and edited by Steven Downes. Find out about the changes to Council Tax support, Apply for a refund if you overpaid Council Tax, Births, deaths, marriages and citizenship. Births, deaths, marriages and citizenship, comment or object to a planning application. The payments should have been made to eligible householders from April, if they pay their Council Tax by direct debit. Hide, Send feedback directly to the content team using our website feedback form. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. As a result of this, we have been unable to pay the rebate directly into your bank account at this stage. I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Pensioners on Council Tax support residing in property bands E to H will not receive a payment from this scheme. This allows us to free up scarce resources to be focused on other key services that meet our residents needs. Show A simple majority will be needed for the council budget with the proposed increase to pass on the first presentation. | We provide a large number of services for local people, businesses . 6. History [ edit] A map showing the wards of Croydon from 2002 to 2018 This service is in scheduled maintenance mode. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. This includes those who receive Council Tax support., Hi Dear Sir or madam. You do not need to complete an application for the discretionary rebate payment as these will be awarded automatically. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Well send you a link to a feedback form. When applying there was no facility to leave the bank details and Croydon Council Tax people dont have them as we dont pay Council Tax due to our circumstances. Town Hall insiders speculate that the councils website and officials are struggling to cope with the volume of reports of missed bin collections, and are gearing themselves up for another tsunami of complaints of poor or non-existent service as we head in to the four-day bank holiday weekend. It estimated it would need to reduce spending by 130m in the next financial year to balance the budget, a legal requirement for local authorities. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. Elsewhere on the council website, revised services which usually means reduced services are being highlighted, with red flags raised for rubbish and recycling services. Have you received your emergency energy Council Tax refund yet? Due to this, we will respond to your enquiry within 4 weeks. Hide, Send feedback directly to the content team using our website feedback form. You can find more details of this on the councils website at www.croydon.gov.uk/council-tax-energy-rebate. Anyone any ideas please? It will take only 2 minutes to fill in. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. For queries about your Council Tax or business rates bills contact your local council. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. A. bankrupt London borough failed to sign off its budget on Wednesday night after a mass demonstration against plans to hike council tax by a record 15 per cent. The council will begin contacting households who do not pay by direct debit in the coming days via the records they hold for individual accounts. Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. Show Thank you for contacting the Council Tax Department. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. Croydon's finances have been mismanaged by both main parties over a number of years, and it's not fair to ask residents to pay for a mess that is not of their making during a cost-of-living crisis. We've matched the postcode to London Borough of Croydon. find out if you're entitled to Income Support, Pension Credit or Tax Credits. Your message wasnt delivered. Council Tax team. It means the typical household will pay just over 434 to the Greater London Authority, mainly for transport, policing and the fire brigade, as well as the running of City Hall. Proud to be Croydon - diverse and ambitious. If youre paying bills via direct debit youre not that poor. Council tax is payable on properties that are empty, including second homes. Visit the government's website for more information about support for energy bills and the cost of living. Further details will be made available online or through Croydons council tax contact centre 020 8726 7000. I live on disability benefits and pay higher tariffs for energy and I am yet to receive a penny of any payouts from the government. We consider those on the lowest income to be residents who get Council Tax Support (a benefit based on the level of household income). You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Start a new calculation/claim. giving feedback Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme. Hundreds of people descended on . We are experiencing high volumes of customer contact. To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. Revised, or reduced? These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. 1. I also tried to set up an account with grantapproval.uk. If you currently pay your council tax by Direct Debit, you do not need to tell us each year. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Posted on January 12, 2023 by insidecroydon. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views, Sign up for DD and get the rebate paid in their bank account, Provide their bank details and get the rebate paid into this bank account, Use the rebate to reduce council tax bill by 150, Post Office voucher to be exchanged for cash.